Performa Web

CRM & Automation

Relationship Automation Flows: the right message, at the right time

Maintaining a relationship with each contact, manually, is impossible. Performa Web creates relationship automation flows that do this automatically, from welcome to re-engagement, so no client cools off due to lack of attention.

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What are relationship automation flows?

Relationship automation flows are sequences of automatic messages, triggered according to the stage the contact is in their journey. Instead of relying on someone to remember to talk to each client, the flows handle it themselves: a welcome flow greets new arrivals, a nurturing flow matures those who are still deciding, a re-engagement flow brings back those who have cooled off, and a post-purchase flow takes care of those who have already bought.

It's a continuous relationship happening at the right time, without manual effort.

Why this matters for your business

Nothing cools off

No contact is left unattended due to forgetfulness.

Right timing

The message arrives when it makes sense.

On automatic

The relationship runs by itself, at scale.

More conversion

A well-nurtured contact buys more and returns more often.

How it works in practice

01

Journey mapping

We understand your customer's stages.

02

Flow design

We define the flows for each moment.

03

Content creation

We produce the messages for each stage.

04

Automation

We set up the flows to run by themselves.

05

Optimization

We adjust based on results.

What's included

Welcome flow

To welcome new contacts.

Nurturing flows

To mature leads.

Re-engagement flow

For cold contacts.

Post-purchase flows

To encourage repurchases.

Content creation

Of the messages.

Automation and optimization

Of the flows.

Who is it for?

This service is for you if:

  • You capture contacts but don't engage with them afterward.
  • Many clients cool off due to lack of contact.
  • You want to nurture leads until purchase automatically.
  • You need post-purchase strategies that encourage repurchasing.

Why Performa Web

  • 14 years of experience and over 150 brands served.
  • Flows designed to convert, not just to send emails.
  • Content and automation under one roof.
  • Google Partner Premier and NPS 90.
  • 14 anos de experiência
  • Google Partner Premier
  • NPS 90

Frequently asked questions

Ready to automate your relationships?

Talk to us. We create the flows that keep your customer always close.

Talk to a specialist

Our team will contact you quickly.

Let's grow together

Your growth starts here

Tell us about your business and our specialists will design a tailored plan to generate more traffic, qualified leads and predictable revenue.