Privacy Policy

A Performa Web Publicidade e Marketing Ltda, registered under CNPJ number 12.399.153/0001-32, headquartered at Av. das Nações Unidas, 11.857 — 7º andar, Cidade Monções, São Paulo/SP, CEP 04578-908 ("Performa Web", "we"), is the data controller for personal data processed through this website and respects your privacy.

This Privacy Policy describes what data we collect, how we use it, with whom we share it, and what your rights are as a data subject.

We collect the following categories of personal data:

• Data provided by youin contact forms, free diagnosis, newsletter, and 'work with us' applications: name, email, phone/WhatsApp, company, position, message, and, for job openings, resume and professional information.
• Navigation and device datacollected automatically: IP address, browser type, operating system, pages visited, time spent, and origin of the visit, through cookies and similar technologies.

• Respond to contact, quote, and diagnosis requests.
• Execute contracts, provide contracted services, and issue invoices.
• Conduct recruitment processes and talent acquisition.
• Send institutional communications, news, and marketing content (with consent).
• Measure website performance, understand visitor behavior, and improve the experience.
• Prevent fraud, ensure security, and comply with legal and regulatory obligations.

We process personal data based on the hypotheses provided in the LGPD, especially: consent(art. 7º, I), contract execution and preliminary procedures (art. 7, V), compliance with legal obligation (art. 7º, II) e legitimate interest(art. 7º, IX), always observing your expectations and rights.

We may share data with service providers and partners strictly for the purposes described above, including:

• Infrastructure and hosting providers(cloud, email, and storage).
• Analytics and marketing tools: Google (Analytics, Ads, Tag Manager), Meta (Facebook/Instagram), TikTok, and Hotjar.
• CRM, marketing automation, and customer service systems used to manage the relationship with clients and leads.
• Public authorities, when required by law or court order.

We require our partners to implement appropriate technical and organizational measures for the protection of shared data.

We use cookies in three categories:

• Necessary— essential for the website's operation. Cannot be disabled.
• Analytics / Performance— Google Analytics and Hotjar, to understand website usage.
• Marketing / Advertising— Google Ads, Meta Pixel, and TikTok Pixel, to measure campaigns and display relevant ads.

You can review and change your choices at any time by clicking the button below:

Pursuant to art. 18 of the LGPD, you may request at any time:

• Confirmation of the existence of processing and access to your data.
• Correction of incomplete, inaccurate, or outdated data.
• Anonymization, blocking, or deletion of unnecessary or excessive data.
• Portability to another service or product provider.
• Deletion of data processed based on consent.
• Information about with whom we share your data.
• Withdrawal of consent at any time.

Para exercer seus direitos, envie um e-mail para contato@performaweb.com.br .

We retain data for the time necessary to fulfill the purposes of this policy or legal obligations. We adopt technical and administrative measures capable of protecting data against unauthorized access, loss, alteration, or destruction.

Some of our partners (e.g., Google, Meta, and TikTok) may process data outside of Brazil. In these cases, we require contractual and technical safeguards compatible with the LGPD.

This policy may be updated periodically. The current version will always be available on this page, with the last update date indicated at the top.

Questions, requests, or complaints about privacy and data protection can be sent to: